Real Estate Agency Support
Automated lead follow-up, CRM management, appointment setting, and transaction coordination for real estate brokers and agents. We coordinate the BPO details so your agents can focus on closing listings and building client relationships.
Our real estate BPO assistants keep your listings accurate, ensure deadlines are monitored, and maintain proactive communication with buyers, sellers, title companies, and lenders from contract to close.
Core Capabilities & Solutions
Lead Nurturing & Follow-Up
Immediate response to BPO inquiries from Zillow, Realtor.com, social media ads, and landing pages to qualify buyer/seller intent.
Showing Coordination
Scheduling showing appointments, managing lockbox access codes, and coordinating BPO house tours with tenants or owners.
Transaction Coordination
Managing BPO transaction files, contract signatures, escrow deposits, disclosures, and deadline checklists.
MLS Updates & Listings
Drafting property descriptions, uploading photos, inputting listing specifications, and managing BPO syndications.
CRM Updates & Clean Up
Organizing contact lists, tagging hot prospects, segmenting databases, and maintaining clean BPO history records.
Open House Support & Marketing
Creating digital BPO flyers, booking local advertisers, coordinating open house schedules, and collecting visitor feedback.
Service Standards & Operations
Availability: Monday to Sunday BPO coverage to capture weekend buyer inquiries.
CRM Platforms: Follow Up Boss, KVCore, LionDesk, Real Geeks.
SLA: 5-minute lead response guarantee to maximize capture.