Completed Projects & Client Reviews
At LDNAIVA, we measure our success by the growth, efficiency, and scale of the clients we serve. Below is a curated selection of our recently completed BPO outsourcing deployments, showing how we help startups, enterprises, and content creators automate workflows, expand operations, and drive conversion rates worldwide.
Read what our partners say about our virtual assistants, HIPAA-compliant healthcare support teams, call center infrastructure, and custom CRM architecture.
Featured Case Studies
HealthTech Call Center Setup
Client: HealthLink Care
Solution: Setup a 25-agent, HIPAA-compliant patient BPO support desk. Integrated PointClickCare records database.
Result: Reduced first-response wait time by 65% and improved patient booking rates by 40%.
CRM & Marketing Automation
Client: Vanguard Real Estate
Solution: Designed custom GoHighLevel sales pipelines. Connected Zillow and Facebook ads to automated SMS templates.
Result: Captured 4,200 leads and automated 90% of follow-ups, doubling agent tour appointments.
Shopify Re-design & Speed Optimization
Client: Nova Threads Fashion
Solution: Rebuilt e-commerce checkout logic and compressed media for mobile-first layout. Optimized Web Vitals.
Result: Boosted mobile conversion rates from 1.2% to 3.8% and decreased load times to 1.4 seconds.
Executive VA & Creator Management
Client: Dreamscape Media Network
Solution: Deployed 3 dedicated admin BPO VAs to manage schedules, track contractor logs, and edit description spreadsheets.
Result: Freed up 35+ hours/week for the lead creator while scheduling over 120 videos on time.
Partner Testimonials
Exceptional BPO quality
"LDNAIVA transformed our customer success workflows. Their patient BPO support agents are highly skilled, friendly, and fully HIPAA compliant. Our client reviews have never been better."
- Sarah Jenkins, CEO of HealthLink Care
Automated our sales growth
"We went from manual spreadsheet tracking to a fully automated real estate sales engine. Leads are engaged in under 2 minutes, and our sales team is booking twice as many listings."
- Michael Davis, Principal Broker at Vanguard Real Estate
Our VAs are absolute life savers
"I can finally focus on content creation and strategy. The virtual assistant BPO team handles all emails, invoices, scheduling, and files seamlessly. Highly professional."
- Elena Rostova, Creative Director at Dreamscape Media